Thoda confused but fir bhi mostly confident after sales interaction
Main jab pehli baar sales process ko dekhti thi, toh thoda sa confused feel kar rahi thi about what exactly mein expect karun from the whole package. Sab kuch clear nahi tha, jaise ki invoices milne ka system aur payment process kaise easy hoga, yeh doubt tha. But phir jab sign-up kar liya aur product demo dekhne mili, toh mujhe laga ki software ka layout sahi hai aur training options bhi theek lag rahe hain. Lekin sales aur pre-purchase me jab support ko call kiya to thodi der lagti thi response aane me, jo kabhi kabhi irritating bhi hota tha. Overall, feeling thi ki product genuine hai aur support ka intention achha hai, bas thodi aur jald response ki expectation thi. Toh confidence level thoda up-down hota raha, par mostly mujhe lagta hai ki yeh solution mera kaam chalane ke liye theek rahega.