2 out of 52 of 5Verified customerSales and pre-purchase
Thoda confused about next help ki zarurat hogi
Maine software ko use karna shuru kiya, lekin sales aur pre-purchase stage mein thoda confusion raha. Jo training mili thi, usse kaafi basic cheezein samajh aayi, lekin jab kuch technical issues aaye, toh lag raha hai mujhe phir se help leni padegi. Payment process samajhne mein bhi thodi dikkat hui, kyunki labels aur terms clear nahi the. Dialer aur database thik chal rahe the, par onboarding mein thoda time lag gaya. Overall, experience acha tha lekin mujhe lagta nahi ki agle baar bina assistance ke sab kuch properly kar paungi. Support team ne jo bataya, wo helpful tha par jo main expect karti thi usse thoda alag tha. Agli baar shayad phir se guidance lena padega jab tak sab cheezain acche se samajh na aa jayein.