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WFHI review

Thoda confuse karta hai, isiliye shayad frustration hoti hai

2 out of 52 of 5Unverified experienceSupport and communication

Thoda confuse karta hai, isiliye shayad frustration hoti hai

Mujhe lagta hai ki WFHI ka support aur communication thoda clear nahi tha. Jab maine call kiya, toh explanation itni simple aur directly samajh mein aane wali nahi thi. Support staff ne apni taraf se koshish ki par lagta hai ki process jo main samajhna chah raha tha uske liye wo detailed nahi thi. Overall, mujhe laga ki main apne doubts ko completely clear nahi kar paya. Invoicing aur payment ke baare mein bhi jab pucha toh kaafi vague jawab diye gaye jo ki thoda confusing tha. Although ek cheez main grant karta hoon ki call connect hone mein time zyada nahi laga, par answers thode complicated lagte the. Jab follow up kiya gaya toh fir bhi mujhe laga ki main clearly sahi guidance nahi le raha tha. Is wajah se training aur use of software ka confidence thoda down tha. Main bas yeh kahunga ki thoda aur clear aur simple instructions mi milti toh shayad main zyada efficiently kaam kar pata. Mujhe lagta hai ki jo information deni hai, usme thoda aur clarity aur patience hona chahiye. Overall jo support tha, usse main puri tarah satisfied nahi tha, par haan ek baar se connect karne mein koi dikkat nahi hui. Yeh thoda frustrating ho sakta hai agar aap pehli baar use kar rahe hain aur koi quick clear answer chahte hain.

Jayant SaxenaHimachal Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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