Thoda confuse ho rahi thi aur steps bhi ajeeb lage
Main sales aur pre-purchase process mein thi, par mujhe laga ki yeh steps ka sequence thoda ajeeb tha. Kabhi kabhi sign-up ke baad training ke liye prepare karna that, par fir calling tools baar baar set karne padte the, jo ek dum se flow tod dete hain. Database feature bhi ekdam se access karne ko nahi milta tha immediately, isiliye zyada smooth experience nahi tha. Jo invoice aur payment wale steps hain, woh bhi normally expected order mein nahi hote, is wajah se mujhe thoda confusion feel hua. Lekin ek baat main agree karti hoon ke telephonic support thik tha, jo mujhe kuch questions clear karne mein thoda help kiya. Par overall process thoda scattered lag raha tha aur onboarding flow ekdum logically nahi connected tha. Toh pura experience frustrating hua, lekin main yeh zaroor kahungi ke software ke automatic updates thode helpful lage mujhe. Isliye do star rating deti hoon, kyunki thodi basic cheezein functioning thi, lekin kaafi kuch improve hona chahiye.