Thoda confuse feel kar raha tha, support bhi mixed tha
Main generally theek-thaak expect karta hoon ki agar kuch galat ho jaye toh support help karega, but yahan thoda alag experience mila. Jab dialer ya database mein kabhi koi glitch aaya, toh support team ne thodi der mein response diya, jo acha tha, par unki suggestions se har baar issue fix nahi hua. Kyunki automatic updates bhi kabhi kabhi confuse kar dete hain ki kya change aaya aur kaise impact hota hai workflow pe, main thoda unsure ho gaya tha ki kya meri problem system ka bug tha ya mera setup error. Mujhe lagta hai ki onboarding ke steps aur training better detailed ho sakti thi ki agar kuch gadbad ho toh kaise troubleshoot karein. Mera yeh experience thoda mixed raha, kyunki kabhi support quick tha, par kabhi mujhe lagta tha ki main akele hi kaafi cheezein solve kar raha hoon. Still, software mein kuch features useful rahe, like invoicing aur payment options, par overall thoda better ho sakti thi communication.