thoda confident, thoda shak mein, overall mehsoos
Jab main telephonic support ke liye call kiya toh shuru mein feeling thi ki shayad mere sawaalon ka jawab milega bina zyada waiting ke. Lekin kaafi baar mujhe repeat karna pada apni baat ko, aur kabhi lag raha tha ki support agent ko meri problem samajh nahi aa rahi. Uske bawajood, wo log polite the aur final mein woh madad karne ki koshish kar rahe the. Jo billing aur payment steps the, woh bhi thoda confusing lage initially, par eventually invoice mil gaya. Database aur dialer features ko samajhna thoda time liya, aur training material itna clear nahi tha jitna main soch raha tha. Par automatic updates ne mere experience ko improve kiya, kyunki wo software mein naye features smoothly add karte rahe. End mein mujhe kuch confidence mila ki main software use kar sakta hoon, lekin abhi bhi doubts hain ki agar koi complex problem aayi toh support waise hi helpful rahega. Overall feeling mixed hai kyunki acchi cheezein bhi thi aur frustration bhi, lekin main yeh bhi kahunga ki yeh service use karne laayak zarur hai agar aap thoda patience rakhte hain.