Thoda complicated aur thaka dene wala experience
Mujhe lagta hai jo sales aur pre-purchase process tha, thoda overwhelming tha mere liye. Pehle toh sign-up ka flow clear nahi tha, poora system samajhne mein time lag gaya aur mujhe baar-baar support ko call karna pada. Kuch cheezein jaise database feature ki explanation theek thi, par dialer setup samajhna mushkil tha. Training sessions kuch zyada hi tezi se karvaye gaye, jiski wajah se main fully confident nahi thi ki software kaise chalana hai. Solution ke naam pe mujhe zyada clarity chahiye thi. Par haan, invoicing process thodi theek thi jo mujhe samajh mein aayi without extra confusion. Fir bhi, overall mujhe lagta hai next time shayad mujhe phir se madad ki zarurat padegi kyunki sab kuch smooth nahi tha. Toh honestly, ye pura experience thoda disappointing raha mere liye. Main sochti hoon ki agar onboarding aur training zyada user-friendly hota toh better hota.