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WFHI review

thoda complex tha par phir bhi karna padega again, I guess

3 out of 53 of 5Verified customerSupport and communication

thoda complex tha par phir bhi karna padega again, I guess

I started by reaching out to customer support via phone because kuch cheezein training me clear nahi thi, especially about setting up the dialer and database features. Initially, the agent explained things in a fairly simple way, but thode technical terms ne thoda confuse kar diya, so I had to ask twice. Then, they walked me through the automatic update process, which was pretty straightforward thankfully. The sequence of explanations was okay, moving from basics to thoda advanced, par I think thoda patience lagta hai while waiting on hold and listening to them. Support communication was helpful overall, but meri expectation se thoda slow tha for detailed clarifications. Next time, I might phir se call karungi, because despite minor frustrations, unka support made it possible to finish onboarding without major hiccups. Bas thoda aur clarity chahiye hoti at the start, toh time bach jata.

Shilpa Harini CherianDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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