4 out of 54 of 5Verified purchaseTraining and onboarding
Thoda click hua jab support ne jaldi reply diya
Training aur onboarding me thodi clarity chahiye thi, mujhe laga initially thoda confused tha ki kya karna hai. Maine kaafi questions support team ko phone pe pooche, aur jab unhone jaldi response diya tab mujhe laga ki haan ye system mujhe samajhne lagega. Par kabhi kabhi reply slow aata tha, jo thoda frustration deta tha. Unka approach friendly tha par kabhi kabhi lagta tha ki jo problem main bata raha hun uska solution turant nahi milta. Thoda aur responsive hone ki zarurat thi, specially jab naye features aate hain toh. Overall moment jab click hua tab mera confidence software ko use karne me badha, aur ye level sufficient bhi tha shayad beginners ke liye. Lekin experience thoda uneven raha, iss liye 4 star dena sahi laga mujhe.