Thoda clarity mili par moment of ‘click’ nahi aaya
Training aur onboarding ke time pe mujhe laga tha ki support team jaise kisi emergency mein turant help karengi, lekin actual mein response aane mein kabhi-kabhi thoda delay hua tha. Main samajh rahi thi ki yeh busy ho sakte hain par jab simple question ka response late aata toh frustration bhi badhti thi. Uske bawajood, jo live calls aur videos diye they trainings ke dauraan, unse mujhe kaafi cheezein samajhne mein madad mili thi. Basically, thoda clarity mili lekin woh ‘aha’ moment ya wo clicking point jo main expect kar rahi thi, wo perfect nahi tha. Shayad agar interaction thoda aur interactive hota toh better hota, tab main confident feel karti training mein.