thoda aur detail missing thi jo help karti during setup
Jab main ne sales team se contact kiya tha, toh mujhe initial setup ke baare mein kaafi basic samajh mila tha, par baad mein jab main software ko use kar raha tha, toh lagta tha zyada ongoing guidance missing thi. Ye setup jo main kar raha tha, wo mostly one-time tha with some adjustments needed after shuruat, lekin main expect kar raha tha ki continuous support ya reminders bhi milengi about upcoming updates ya naye features. Kaafi cheezein self-driven thi, jaise database setup karna aur dialer configure karna. Ye dono kaam maine khud handle kiye, par agar kuch extra detailed walkthrough ya check-ins hote, toh kaafi madad milti. Mujhe lagta hai sales ne thoda zyada explain kar sakte the ki initial setup ke baad kitna manual kaam rahega ongoing basis par. Ab dekhke lagta hai ki basic product samajhna easy tha, par thorough aur sustained assistance thodi flat thi. Overall achha tha experience, especially software ke functionality perspectives se, par thoda aur proactive pre-purchase info hota toh aur behtar lagta.