Thoda alag laga jo expect karti thi
Sales aur pre-purchase experience thoda different tha mera jo expect kar rahi thi. Mujhe laga tha ki process straightforward hoga aur sab cheeze jaldi clear ho jayengi, par thode baar mujhe lagta tha ki jo information di ja rahi hai wo mere initial samajh ke matching nahi karti thi. Sign-up aur payment process thik tha, but mujhe kabhi kabhi lagta ki support team se baat mein kuch confusion thi regarding procedure, jis wajah se time lag gaya. Invoice timely mila par documentation ko samajhna thoda mushkil laga, aur training ke kuch sections bhi mere liye clear nahi the jisse mujhe khud explore karna pada. Mujhe ye feel hua ki sales side pe clarity ke liye aur efforts hone chahiye, taaki jo nayi user join karein unko easily samajh aaye ki kya expect karna hai. Overall experience thoda mismatch kar gaya tha jo socha tha, isiliye rating kam di hai.