Thoda alag expect kiya tha par support ne disappoint kiya
Mujhe laga tha ki telephonic support se achhi madad milegi, especially jab maine pehli baar software use karna start kiya tha. Par yeh support experience thoda confusing raha. Jo queries karti thi, uska jawab kabhi time pe nahi milta tha, aur jab mila bhi toh lagta tha ki samajh kar nahi, bas standard reply de rahe hain. Training ke dauran jitne points clear kiye the, support us hisaab se respond nahi kar raha tha. Dialer use karne mein issues aaye, database mein kuch data sync nahi hua, par jab contact kiya toh proper guidance nahi mili. Mujhe lagta hai ki aage bhi mujhe baar-baar support ki zarurat padegi kyunki problem situations mein jaisa expect karti hoon waisa response nahi milta. Payment process me koi problem nahi thi, wo theek tha, par software aur training ke baad support system kuch zyada help nahi kar paya jo mein chaahti thi. Shayad mujhe apne liye doosra solution dhundhna padega jo zyada reliable support de sake.