Thoda ajeeb tha support ka time leke chalna
Maine jab WFHI ka support contact kiya, toh mujhe laga tha jaldi se help mil jayegi, lekin thoda zyada time laga. Onboarding process start karte waqt kuch cheezein samajh mein nahi aa rahi thi, isliye maine support ko call kiya. Response time thoda slow tha, jo mujhe surprise kar gaya kyunki main expect kar rahi thi ki digital service mein jaldi resolution milega. Lekin phone wale support staff ne baariki se samjhaya ki software aur dialer ko kaise set up karna hai. Is process mein training se bhi help mili, lekin actual lagne wala time mere hisaab se zyada tha. Lekin mujhe yeh bhi batana hoga ki unka database feature kaafi useful raha, aur automatic updates ne kaafi cheezein refresh kar di jo smoothly chalti thi. Overall, support aur communication mein thoda patience chahiye, par software ki functionality theek thi. Documentation thoda aur clear hota toh shayad starting phase mein delay nahi hota. Toh yeh mixed experience raha, jahan support ne madad ki lekin thoda late karke.