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WFHI review

Thoda ajeeb sa overall feeling

2 out of 52 of 5Verified purchaseSupport and communication

Thoda ajeeb sa overall feeling

Main soch rahi thi ki WFHI ka support aur communication mera kaam ke hours ke mutabiq zyada flexible hoga, par kuch cheezein disappointment hi reh gayi. Support team milne mein time lagta tha, especially mera kaam shift start hone ke baad, jo mera sabse important time tha unke saath baat karne ke liye. Dialer tools theek-thak kaam karte hain, par unke response time ki wajah se thoda frustration hua. Onboarding session theek tha, training ke graphs samajh aate hain, lekin jab tak support available nahi hota, pura system useful nahi lagta. Database feature toh fine laga, wo meri workflow mein fit hua tha, par main ye nahi keh sakti ki overall experience perfect tha. Payment aur invoice process efficient meri nazar mein tha. Shayad jab main zyada convenient time mein contact karun, toh better help milegi. Mujhe lagta hai, waise toh ye useful hai, par kaam ke hours ke hisaab se ho to zyada behtar hota.

Sudha NenePuducherry, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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