Mujhe lag raha tha ki support team thoda zyada responsive hogi, lekin dosti se baat karne jaisa expe
Mujhe lag raha tha ki support team thoda zyada responsive hogi, lekin dosti se baat karne jaisa experience nahi tha. Kai baar mera same issue dubara explain karna pada, jo thoda frustrating tha. Maine training ke baad call kiya tha unki help line par, lekin response time thoda inconsistent tha. Kabhi turant reply aaya, kabhi lamba wait bhi karna padta tha. Wo log koshish kar rahe the samajhne ki, par kabhi kabhi main lagti thi ki mera case clearly samajh nahi pa rahe. Software updates achhe se kaam kar rahe hain, par jab call dialer me issue aaya toh wapas support ko ping karna pada jo simple hona chahiye tha. Poora feel ye tha ki service theek hai, par thoda aur polish ki zarurat hai, specially communication mein agar aur clear instructions milti toh acha hota. Main expect kar rahi thi ki main jaldi se sab kuch set up kar lungi, par wo process thoda tedious ho gaya tha.