Thoda ajeeb laga steps ka order, lekin overall theek tha
Main sales aur pre-purchase process ke baare mein mixed feelings rakhta hoon. Pahle mujhe laga ki jo onboarding steps diye gaye hain, wo logically arrange nahi kiye gaye hain, matlab ek step complete karne ke baad agla step bilkul clear nahi tha. Kabhi lagta tha ki quick call setup karna chahiye tha, par database pehle ready karna zaroori tha, ye confusion mujhe distract kar raha tha. Par ek cheez jo main negative nahi kahunga woh yeh ki sales team ki taraf se jo information di gayi thi, wo detailed thi aur unhone jo pricing aur software features bataye the, woh realistic the. Bahut zyada push nahi kiya gaya purchases ke liye, jo achha hai. Par jab mujhe apne hisaab se software ki configuration karni thi, tab thoda waqt lag gaya samajhne mein kyunki mujhe lagta tha ki software ko thoda aur user-friendly banana chahiye onboarding ke liye. Agar ye order thoda simple hota, jaise ki pehle account set up ho jata, fir training aur phir dialer ka step, to main zyada smoothly aage badh paata. Isliye feelings thodi mixed hain, kyunki step organization thik nahi thi par overall software features worthy hain try karne ke liye. Agla baar kuch dheeraj rakhoonga aur support se zyada help lungaa onboarding ke dauran, tab shayad better experience hoga.