3 out of 53 of 5Verified purchaseSales and pre-purchase
Thoda ajeeb laga sales ka response jab dikkat aayi
Mujhe thoda surprise hua jab maine socha ki sales team bas easy cheezein batayegi, par jab mujhe sign-up karte waqt kuch communication issue aaya toh unhone thoda late response diya. Pehli baar jab maine issue raise kiya toh thoda slow laga unka reaction, jo ke frustrating tha. Lekin baad mein jab unhone sahi se call karke problem explain kiya, toh mujhe laga ki customer service mein kuch acha bhi tha. Jo database feature ke baare mein main nahi samajh payi usko clarify kar diya gaya. Toh ek taraf thoda disappointment, doosri taraf unka follow-up acha tha. Overall wary balanced experience tha, par thoda aur prompt hona chahiye tha support.