Thoda ajeeb laga poora support system, samajh mein nahi aaya workflow
Maine support team se help lene ki koshish ki jab mujhe software ke kuch features samajh nahi aaye, par poora process thoda confusing laga. Steps jo mujhe suggest kiye gaye woh mujhe logically connected nahi lage, jaise pehle call karne ko bola gaya, phir operating system settings check karne ko, aur uske baad wapas call karne ko, par kisi cheez ka definite order follow nahi hua. Kabhi kabhi unhone jo guidance di, main samajh nahi paaya ki kis step ke baad kya karna hai. Thoda asa laga jaise poore support process mein coordinating nahi tha ki kaunse steps pehle karne hain. Interactions mein language thodi formal thi par clarity nahi di gayi ki exact next step kya hoga. Charging aur payment me help thik thi, lekin jab software use karne ke issues aaye, toh support ka jo flow tha wo mujhe smooth nahi laga. Phone par baat karne ke liye kayi baar wait karna pada, aur ik baar toh confusion hui ki mujhe kisko call karna chahiye tha. Sab milakar ye poora experience thoda overwhelming aur complex tha, aur mujhe lagta hai upgrade hona chahiye ki steps ka sequence jyada better ho. Overall poora support experience thoda ajeeb raha, jo mujhe work flow samajhne me thodi dikkat di.