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WFHI review

Thoda ajeeb laga, par overall theek tha

4 out of 54 of 5Unverified experienceSupport and communication

Thoda ajeeb laga, par overall theek tha

Mujhe laga shuru mein support system thoda confusing tha, kyunki jo steps diye gaye the uska sequence thoda ajeeb sa tha. Pehle ek cheez samajhni thi, phir doosri, par wo steps thode out of order lagte the. Par jab thoda samajh gaya toh baaki process smooth chal gaya. Support team ne telephonic assistance provide ki jo generally helpful thi, bas kabhi kabhi lagta tha ki response thoda slow hai. Invoice aur payment ka process bhi clear tha lekin ek do jagah jaanne ki zarurat padti thi ki kaunsa step pe kya karna hai. Training sessions mein baatein achhi tarah explain ki gayi thi lekin initial instructions thoda jhijhakate lage mujhe, shayad isliye kyunki sequence itna straightforward nahi tha. Sign-up ka process simple tha par hume thoda samay laga sab details fill karne mein. Dialer aur calling tools ka structure sahi design kiya gaya hai, bas kabhi interface thoda complex lagta hai. Overall mujhe lagta hai agar thoda aur simple order mein steps diye jaate toh mujhe zyada sahauliyat hoti, lekin jo system hai, uske hisaab se main satisfy hoon. Kabhi kabhi clarity kam hone par thoda confusion hota tha, par baaki sab accha hi raha.

Achal BandopadhyayOdisha, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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