Thoda ajeeb laga ki itni problems aaye training mein
Main training aur onboarding ke process ko lekar bahut expect kar rahi thi ki sab smoothly chalega, especially jab mujhe bulaaya gaya ki issues jaldi solve kar diye jayenge. Lekin jab training ke dauran dialer feature mein problem aayi, toh mujhe laga ki support team utni swiftly respond nahi kar rahi hai. Kuch updates bhi promised ke anuroop time pe nahi aaye, jiski wajah se kaam mein rukawat aayi. Mujhe yeh bhi surprise hua ki database integration itna complex tha jitna main sochti nahi thi, jisme mujhe kai baar apni taraf se manual adjustments karne pade. Training materials kabhi kabhi confusing bhi lage, aur jab maine telephonic support call kiya, toh response thoda formal aur contain tha, jo mujhe satisfy nahi kar paya. Signing up aur billing experience theek tha, wo toh mujhe asaan laga. Mujhe yeh ummeed thi ki problems jaldi fix hongi, par jo reality thi wo thodi alag thi. Mujhe lagta hai ki unko thoda aur transparent aur timely action lena chahiye jab koi issue report hota hai.