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WFHI review

Thoda acha, thoda bekaar - mixed feelings about support

2 out of 52 of 5Verified customerSupport and communication

Thoda acha, thoda bekaar - mixed feelings about support

Toh main support aur communication ke bare mein bolun toh honestly, experience thoda mixed tha. Sabse badi problem ye lagi mujhe ki steps bilkul logical order mein nahi diye gaye the. Pehle jo explanations diye gaye unse mujhe confusion hi zyada hua, fir jaake jab main repeat karke detail mein explain kar raha tha apne issue to finally thoda clarity mili. Telephonic support phone par sahi tha, lekin unki baat samajhna thoda tough tha kabhi kabhi, aur patience bhi thoda kam lagta tha. Dialer use karne mein consistency achhi thi, but database feature ke setup mein thodi pareshani hui because instructions clear nahi thi. Sign up aur payment process thoda smooth chal gaya, usme koi nuqsan nahi tha. Overall, feedback thoda wo hi hai jo expect kar sakte ho, bas thoda aur improvement chahiye jaise ki support ka samay pe sahi response milna aur communication zyada effective hona chahiye.

Vivek TrivediHimachal Pradesh, IndiaExperience: Published:
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