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WFHI review

thoda acha tha par expectation se match nahi kiya

2 out of 52 of 5Verified customerSupport and communication

thoda acha tha par expectation se match nahi kiya

Main soch rahi hoon ki support aur communication thoda alag hote mere expectations ke mukable. Shayad maine zyada acha socha tha ki call karte hi turant solution milega, lekin reality mein response time kabhi kabhi bahut slow tha aur mujhe baar baar explanation deni padti thi apni problem ki. Ek acha point yeh tha ki training material aur software ka interface straightforward tha, jo start me asani se samajh aa gaya tha. Par phir bhi, jo communication flow tha telephonic support ka, vo thoda disappointing raha mujhe. Baar baar delay ki wajah se mera kaam ruk gaya tha kabhi kabhi. Invoicing aur payment processing sahi aur transparent thi, isiliye uss aspect mein kam confusion raha. Overall thoda balanced tha, acha aur bura dono tha, par main sochti hoon ki communication mein thoda improvement chahiye zarur.

Purnima ShahTamil Nadu, IndiaExperience: Published:
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