Skip to main content

WFHI review

Thoda acha tha, but steps thode confused lage

1 out of 51 of 5Verified customerSales and pre-purchase

Thoda acha tha, but steps thode confused lage

Jab main sign-up kar rahi thi, sales team ne bataya ki process straightforward hoga, par mujhe laga ki jo steps follow karni thi, wo itni sensible order mein arrange nahi thi. Pehle mujhe software ka demo nahi mila jab tak main payment na kar doon, jo thoda ajeeb tha. Phir, payment process thoda complicated laga trigger karne mein time laga. Onboarding mein kahin kahin instructions thodi confusing thi, jise dobara samajhna pada. Training ke dauran software use karna mushkil hua, dialer function mein kabhi kabhi delays aaye. Database ka use karna bhi expected smooth nahi raha. Shuruaat mein support team se baat karna thoda frustrating laga, kyunki baar baar wahi queries repeat karni padti thi, aur kahin fast response nahi tha. Yeh sab mila ke mujhe laga overall steps streamline nahi hain. Par haan, jo features diye gaye hai wo kaafi useful ho sakte hain, bas ye sare experience thoda better ho sakte the agar steps thodese logical sequence mein ho.

Pratibha SridharanAssam, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy