thoda acha support tha but expectations par pura nahi utara
Main sales process mein interested tha aur unki team se contact kiya to initial responses timely mile. Support representatives ne mujhe basic info diya aur software features explain kiye, jo kafi helpful tha. Lekin jab maine kuch specific questions pooche toh replies delay hua, jaise ki database customization aur dialer integration ke bare mein. Sign-up aur invoicing process smooth laga, koi major dikkat nahi aayi wahan par. Jo baat kaafi thodi si disappoint kar gayi woh yeh thi ki communication har baar consistent nahin tha, aur kabhi kabhi mujhe follow-up karna padta taaki working hours mein response mile. Training materials accessible thay, par unka content thoda zyada general tha, jaise detailed workflow samjhana chahiye tha. Overall, jo main outcome chahta tha woh poora nahi hua, lekin basics samajhne mein koi frustration nahi tha. So, main kahunga ki thoda improvement chahiye in timely responses aur detailed info dene mein.