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WFHI review

Thoda acha neikaam tha, baki thoda bakwaas bhi

2 out of 52 of 5Verified customerSupport and communication

Thoda acha neikaam tha, baki thoda bakwaas bhi

Bhai, mainne jab WFHI ke support se baat ki, toh start mein laga ki mast help milegi, par phir dheere dheere confidence girta gaya. Matlab, jab sign-up kiya tha toh socha tha ki sab quick aur straightforward hoga, par support wala dialer jab issue karne laga toh help lene mein time waste ho gaya. Ek do baar toh lag raha tha ki call hi drop ho jayega, jo ki frustrating tha. Waise jo telephonic support mila, uss mein clarity to thi, lekin patience ke sath baat karte hue bhi mujhe lag raha tha ki poora system thoda jyada complicated hai. Training aur onboarding flow ko samajhne mein delays aaye, kyunki updates aate rahe aur unka implementation samajhne mein muskil hoti rahi. Database ko integrate karne ka try kiya, par thoda confusing laga ki kaise automatic updates uss data ke upar asar daalte hain. Invoice aur payment process samajhna thoda smoother ho sakta tha, kyunki har baar kuch confirmation ke liye wait karna padta tha. Overall, positive ye hai ki support team reachable thi, par solution hit-or-miss tha, mujhe puri confidence nahi mila. Shayad thoda aur polish hone ki zarurat hai, warna samay ke sath main sochta hoon ki main is product ko fir se lene mein sochunga.

Farhan PatelLadakh, IndiaExperience: Published:
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