thoda acha laga par response time thoda slow tha
Maine pehle socha tha ki support log prompt rahenge, par mera experience thoda mixed raha. Jab sign up kiya toh response time acha laga, queries ko jaldi answer kiya gaya tha, which mujhe thoda surprise kar gaya kyunki main slow response expect kar rahi thi. Training sessions bhi generally useful thi, lekin kuch baar jab technical doubt aaya toh turant support nahi mila, us wajah se thoda delay hua mere setup mein. Sales team kaafi polite aur helpful thi overall, par kabhi-kabhi follow-up lene par bhi late replies aaye, jo thoda inconvenient tha. Payment aur invoicing process clear tha, aur mujhe koi confuse hone wali baat nahi mili, jo acha lagta hai pre-purchase ke liye. Mera matlab hai ki agar aapko patience hai toh yeh theek rahega, varna ek-do baar slow replies interrupt kar sakti hain aapke setup ko. Software aur dialer tools baseline par sahi kaam karte hain, par support ki timing ko improve karne ki zarurat lagegi.