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WFHI review

Thoda acha laga onboarding ka dialer feature

2 out of 52 of 5Verified customerTraining and onboarding

Thoda acha laga onboarding ka dialer feature

Mujhe training aur onboarding process se jo umeed thi, waise zyada clear nahi tha sab kuch. Software ka onboarding thoda confusing laga mujhe, especially jab maine dialer aur calling tools setup kiye. Kuch cheezein jo pehle batai gayi thi, unke hisaab se match nahi karti thi asli use ke time. Lekin ek baat achhi lagi ki dialer tools ka interface manageable tha bina zyada pareshani ke. Jo database ka feature mila, usse integration expected se thoda difficult laga setup karna, par jab kaam karta, toh theek tha. Automatic updates ne mujhe thodi jagah pe adjust karna pada overall workflow me. Mera sign-up process thoda slow hua, par invoicing clear thi, aur payment option samajhna asaan tha. Telephonic support poochne par thoda wait dena pada, par jo mila wo thik-thak tha. Overall experience itna positive nahi raha, lekin dialer ka feature thoda simple aur helpful mila mujhe, jis se main apni basic needs pura kar payi. Training session me kuch modules zyada applicable nahi lage, toh expectations ko match karne me thodi mushkil hui. Ye feeling thi ki zyada personalization chahiye tha onboarding me, taki use mera workflow zyada smoothly ho. To mujhe lagta hai ki main iss software ko agle baar try karungi, par thoda aur study karke ki kya ye specially meri zarurat ke liye bana hai.

Saumya VargheseAssam, IndiaExperience: Published:
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