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WFHI review

Thoda accha tha par steps thoda uljhe hue lage

2 out of 52 of 5Verified customerSoftware and access

Thoda accha tha par steps thoda uljhe hue lage

Software ko access karne ki process chalate waqt mujhe lag raha tha ki steps bilkul logical flow mein nahi hain. Pehle sign-up ka jo form tha, usmein data bharna samajh aaya, par uske baad jo onboarding flow tha, usmein skills ya features ko samajhna thoda tricky tha. Different tools ko explore karna thoda time bhi lag gaya, especially dialer aur database features ke saath. Lekin mujhe ye bhi kahna padega ki support team se baat karna easy tha, unhone quick response diya aur jo queries thi woh thodi help kar di. Automatic updates ke baad system mein thodi better stability aayi, par phir bhi mujhe lagta hai ki software thoda zyada user friendly bana sakte the. Payment aur invoicing ka jo process hai, woh mujhe thoda confusing mila, ek jagah lagta tha ki mujhe alag se confirm karna padega. Toh haan, thoda acha experience milaa par unnecessary steps ke wajah se thoda thoda frustrating bhi tha.

Rekha RamanathanMaharashtra, IndiaExperience: Published:
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