This would suit those who can adjust but not everyone
I want to address WFHI directly on how their sales and pre-purchase processes worked for me, particularly regarding their fit with typical work hours. You provide valuable software and training, but the onboarding schedule could be better aligned with people who work irregular shifts. For those who have flexibility, the process should be manageable and the software accessible as intended. However, if someone needs immediate or straightforward access right after signing up, they might find the delays and technical hiccups off-putting. Invoicing and payment steps were clear, which I appreciate, but the overall setup took longer than anticipated due to those timing issues. Your telephonic support was helpful when I managed to reach them, but response times weren’t always prompt enough to prevent frustration. If your users are prepared for some initial patience and have stable work patterns, this service could work well. But if your hours don’t align with the training or support availability, you might encounter difficulties. This service is better suited for those who can adapt without expecting instant results, but people looking for quick turnaround might not find it ideal. So, in summary, you offer a solution with strengths but limited by timing and accessibility that not everyone can easily work with.