This Training Was A Lot More Confusing Than I Thought
Honestly, I thought this onboarding thing would be straightforward, but I kept getting stuck because the wording and labels used just didn’t make a lot of sense to me. Like, when I was trying to set up the calling tools, I wasn’t sure what some of the terms meant or if a button would do what I expected it to. It felt like the instructions assumed you knew all this stuff already. I kept having to pause and try to figure out what those labels meant before going forward, which was annoying. And even asking on the phone support wasn’t completely helpful since sometimes the people there used the same confusing words. It was nearly like having a conversation where everyone speaks code. Not the kind of onboarding experience I hoped for at all. It just felt like a lot of extra effort had to go in to get things running right.