This support experience took way more effort than it should have
Honestly, chatting with support this time was kind of tiring. I ended up spending way more effort than I expected just to get clarifications on the dialer setup and database syncing. It felt like I kept going back and forth, explaining the same issues over calls. On the plus side, when they did respond, the person was patient enough and friendly. But still, it took loads of calls and waiting before things got sorted. Honestly, next time I might hesitate before reaching out unless it's really necessary because it drains your energy more than it helps. The payment and invoice part was okay though, nothing complicated. Still, it’s exhausting to have to put in that much effort each time I need a hand with anything. I was hoping for smoother support with quicker resolutions, but this felt like a lot of extra trouble to manage just software questions.