This setup process mostly met my expectations
I found the sales and pre-purchase interaction generally straightforward and clear. Signing up through their portal was smooth enough, with invoices arriving promptly and the payment process functioning without major issues. The onboarding flow walked me through setting up remote workflows with decent clarity, and I was mostly able to follow along without extra help. However, I did find myself needing to reach out for assistance on a couple of occasions to clarify some details about the calling tools and dialer. Their telephonic support was polite and fairly quick but not always able to resolve my queries on the first call, which was a bit frustrating. Overall, I would be willing to use their help again next time because I appreciated the thorough explanations and fast invoicing. The software itself integrated well with my workflow after initial updates, though I suspect there might be a bit of a learning curve for those new to such tools. The database feature is intuitive enough but could benefit from better documentation. So far, the experience has been positive with just a few small bumps along the way.