This setup just doesn’t fit my working hours
I found the overall timing of the sales and pre-purchase process didn’t fit well with the hours I typically work. The onboarding steps, especially around signing up and completing the payment, required me to be available during office hours, which I often missed. The invoicing system sent notifications at times when I wasn’t checking email, causing delays. The training sessions were scheduled assuming daytime access, which I couldn’t accommodate easily. The calling tools and dialer usage also felt restricted since I work in shifts that differ from regular times, but the software didn’t allow flexible timing for call windows. Although the database feature was fine and the automatic updates happened smoothly, none of that helped if I couldn’t complete the earlier steps on my schedule. Customer support was available, but because of my off-hours work, it wasn’t easy to get in touch when I needed. Overall, this process feels misaligned with my shift timings. It’s a straightforward setup, but it just isn’t a fit for how I work. I cannot recommend it based on my experience with timing.