3 out of 53 of 5Verified customerTraining and onboarding
This onboarding was a mixed bag, honestly
The training sessions began pretty smoothly, but as soon as we hit the database integration, things got a bit messy. I was optimistic because the initial walkthrough was clear, but then the system lagged, and some features just didn’t seem intuitive. When I raised these issues during the onboarding calls, the responses were helpful but not immediate, so I felt stuck for a bit. It was almost like half the process was streamlined while the other half felt rough around the edges, which is frustrating. Still, I do appreciate how they managed to fix some bugs during training, and the willingness to revisit problems was clear. So in total, not perfect but not a disaster either, I'd say you get both sides for sure.