This onboarding took way too long
I was really hoping the training and onboarding would be straightforward, but I ended up stuck much longer than I expected. The initial steps seemed fine, but then setting up the calling tools and understanding the database feature dragged on with multiple calls to support that didn’t fully resolve my issues. The training materials felt incomplete or assumed prior knowledge I didn’t have, so I wasted time trying to catch up. The sign-up and payment parts were the only relatively easy bits, but I couldn't get going professionally because of how slow the onboarding unfolded. It was exhausting explaining my situation over and over again to support staff without visible progress. Honestly, this experience was frustrating and discouraging from the start to the point I don’t see myself using the system effectively anytime soon.