This is not for those who want steady service
At first, I thought the support system would help resolve any issues, but day-to-day it felt like problems were piling up. Each morning when I logged in, there were minor glitches that needed to be explained again and again. One day the dialer wouldn’t connect; the next the database feature didn’t update as expected. The support team did respond but often took time to get back with answers, and many explanations felt like repeats of previous ones without really addressing the problem. Over the week, it became clear that the communication was reactive rather than proactive. Every time I got a response, I had to describe my issue all over again, losing valuable time. Automated updates sometimes fixed something but caused other features to lag. The invoices and billing process were smooth, but the overall installation and training felt inadequate for my daily requirements. If you want reliable help without repeatedly explaining your problems, this service might not be ideal. The onboarding was rushed, so I wasn’t confident in what was expected after training. For those expecting step-by-step guidance beyond just the initial setup, this won’t fit well. In the end, I felt stuck trying to keep the software running instead of focusing on my work.