Thinking back on the sales process, it grew on me
Reflecting on the sales and pre-purchase experience some time after using the software, I feel it was better day to day than I initially anticipated. The first few interactions felt a bit formal and the invoicing process was a little confusing at the start. However, as I kept using the calling tools and dialer, I realized the system actually performs very reliably. The automatic updates come through frequently enough to keep me current without interrupting my workflow. The training took some getting used to but once I was comfortable, it really complemented the software well. The customer support, while not perfect, was helpful when I needed quick assistance. If I were explaining it to a friend, I'd say that the sign-up and onboarding might feel a little slow at first but the software itself is solid and worth sticking with for a while.