Thinking about whether I’d go through this again
I have to admit, I was a bit uncertain initially about the sales process and just how responsive the team behind this software would be. The onboarding emails and telephonic support were fairly prompt, which gave me a sense that I wasn’t left on my own to figure things out entirely. Yet, occasionally the response times stretched a little beyond what I expected, leaving me wondering whether that was normal or if there might be better ways to communicate given the urgency of setting up remote workflows. Despite that, the software itself seemed well thought out, especially the database feature that I tested early on, which fit reasonably well into how I wanted to manage things. Considering that, I think I might try this system again if given a chance, although I’d probably want to clarify some details about the invoicing and payment process beforehand to avoid surprises. On balance, the experience was mostly positive but punctuated by a few moments of uncertainty that slightly dampened my enthusiasm.