thinking about how well it actually matched my working hours
I was a bit uncertain at first about whether the offered setup would really fit my working hours as it sounded flexible during the sales pitch. The sign-up and payment process was okay, though I did find the invoicing aspect a bit confusing initially which might have been clearer. Once inside the software, the dialer and calling tools worked alright but I felt maybe the timing overlaps could have been explained better, especially about how to handle peak hours. The onboarding provided some guidance but it didn't cover my specific timing needs thoroughly, so I was left wondering if adjustments were even possible. Part of me felt it was promising but the lack of detailed information on hour accommodations made it hard to fully trust the match with my actual schedule. I guess they could improve the pre-purchase details on timing expectations to make this clearer.