Things explained thodi ajeeb lagi meri expectations se
Mujhe thodi ajeeb laga ki sales aur pre-purchase mein jitna explain kiya gaya tha, woh bilkul clear nahi tha jaise main expect kar raha tha. Kai baar instructions vague lagti thi, jaise software setup ke steps ko lekar kuch points mujhe samajh mein fully nahi aaye. Yeh bhi surprising tha ke payment aur billing ke details thode confusing the, mujhe lagta tha main easily har cheez samajh paunga, par baar baar mujhe questioning karni padi customer support se. Jo sign-up process tha, voh bhi thoda lengthy aur complicated laga mere liye. Training ke baad bhi mujhe software ke kuch basic use cases samajhne mein thodi dikkat hui. Ek positive cheez yeh thi ki unka support team response time thik tha, matlab main wait nahi kar raha tha zyada lenge. Lekin overall, thoda clearly aur systematically explain karna chahiye tha sab kuch, tab shayad mera impression better hota. Mujhe lagta hai ki jo naye users hain unke liye yeh confusion ka sabab ban sakta hai if explanation is not improved.