4 out of 54 of 5Verified customerTraining and onboarding
Things clicked after revisiting the training materials
Reflecting back, the training and onboarding felt a bit overwhelming at first, and I wasn’t sure if I’d need help again next time. The instructions were detailed but dense, so it took a few attempts before the calling tools and database interfaces started to make real sense. There was a moment when I realized the automatic updates had improved some features I’d found confusing initially. That clarity made me feel more confident about using the software independently. Although I needed telephonic support a couple of times early on, after a while I found the system navigable enough to manage without help. If I approach new updates with the same mindset, I think next time I won’t require as much assistance.