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WFHI review

Thik-thak tha, support mila aur thoda confusion bhi hua

3 out of 53 of 5Verified purchaseSupport and communication

Thik-thak tha, support mila aur thoda confusion bhi hua

Maine jab pehle software use karna start kiya tha, toh socha tha ki support asaan se milega. Kuch cheezen toh achhi lagi jaise ki database feature ko samajhna thoda straightforward tha. Par jab mujhe dialer ke baare mein help chahiye thi, toh thoda rukawat aayi, kyunki support portal par exactly woh info turant nahi mil rahi thi. Kuch baar call karne mein wait bhi thodi der ho gayi thi. Thoda confusing lag raha tha ki pehle mujhe kis option ko choose karna chahiye, kyunki tutorial thoda basic tha aur kuch advance queries address nahi kar raha tha. Lekin billing aur payment process simple tha, aur invoices milna clear tha. Software ke updates auto the, isiliye koi extra tension nahi li. Overall, jab main ab baad mein sochti hoon toh support kaafi mixed raha, kuch cheezon mein help achhi mili aur kuch mein thodi der lagi samajhne mein. Toh main dost ko bolungi ki try kar sakti hai, par thoda patience bhi rakhna padega. Ye sab mila jula karke theek tha.

Navya ShettyMeghalaya, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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