They did answer pretty quickly, luckily
I was mainly wanting to find out if the customer support was going to be responsive enough. I tried the live chat initially, and it wasn’t instantaneous but still reasonable. Next, I called the helpline to get some clarifications about the software setup and dialing tool features. Overall, the team was quite quick to answer calls and provide useful details. I especially appreciated the clear communication; they cut through the usual jargon and focused on getting me the info I needed. The only small snag was that sometimes I was transferred between departments, which meant repeating myself once or twice, but I suppose that’s common in many support setups. The priority assistance line seemed more streamlined when I needed extra help during the first few onboarding sessions. It felt practical and efficient for the hours I’ve worked through the actual call campaigns on my end. I’d tell a friend that the service stands up well provided you’re prepared for some handoffs on the phone. It did get the job done, and that’s what mattered to me the most in this case.