The wording was understandable enough overall
At the start, I was closely examining all the labels and wording on the pre-purchase software info pages and signup forms. It was generally clear but not perfectly so. For example, some technical terms related to the database features felt a bit dense for first-time users, which could cause hesitation. However, the billing and payment sections were straightforward enough to follow with a bit of careful reading. The training explanations helped me understand what the terms really meant and how they related to usage time or dialer functions. So weighing the initial confusion against the help provided from onboarding, I would say the wording was sufficiently understandable to make a confident decision. The invoice and payment flow post-purchase was mostly self-explanatory and consistent with what I expected from the descriptions. Overall, I would give a simple verdict: the terms and labels made sense well enough to move ahead, though some parts could be a bit friendlier for newcomers.