The whole training felt a bit mixed, honestly
When I first signed up, I thought the training and onboarding would be straightforward, maybe even a bit fun because of all the new software features. But it turned out to be more of a mixed bag. Some parts, like understanding how the dialer integrates with the database, went well and matched what I expected. The software interface was mostly user-friendly, which helped keep me interested. On the other hand, the wording in certain modules was confusing, which slowed me down more than I anticipated. There were moments when I waited for responses from telephonic support, but sometimes the wait felt longer than reasonable. I found there was a bit of repetition too, especially in the early sessions, which got a little tedious after a while. Still, I think the overall experience wasn't bad; it just didn't run as smoothly as I'd hoped. It felt like I was learning some things twice, but at least by the end, I had a clearer picture of the workflow. So to sum up how it felt: somewhat inconsistent but workable, with a few bumps along the way that could be improved for better clarity and pacing.