The whole thing took way too long to get going
Honestly, signing up and trying to get started with wfhi felt like it took forever. I mean, from the moment I signed up to when I could actually use the software in anything close to a functional way, the process just dragged on and on. The initial training seemed okay but then the onboarding dragged, and I kept waiting for callbacks from support that came much later than promised. The invoicing and payment parts were confusing too, and figuring out what was charged when was a hassle, which delayed me even more. It’s not like I expected instant work or anything, but I wished the initial setup was smoother and quicker so I could just get going. Some of the steps for using calling tools and managing the database felt repetitive, like I was going over the same info multiple times without much progress. For anyone who wants to jump in fast, this experience probably won’t feel that way. I guess there were some okay moments in training, but mostly the time it took overshadowed them. Definitely could be improved to respect the customer’s time better.