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WFHI review

the whole thing took way too long

2 out of 52 of 5Verified purchaseSales and pre-purchase

the whole thing took way too long

Honestly the sales experience was kind of frustrating from start to finish. I tried signing up but there were glitches in the payment page which meant I had to retry multiple times. No clear updates were given about the status so I kept wondering if the payment had gone through. After that the onboarding process dragged too long, with emails coming late and instructions that didnt fully explain what was needed next. The dialer promised in calls sometimes dropped or the database syncing felt buggy. On the positive side, once I reached support I found the telephonic help decent enough even though it took a while to get connected. Overall it felt like a lot of effort to get going and not very streamlined, so I ended up a bit disappointed with how slow things moved and the lack of clear communication during hiccups in sales.

Vidya KumarTamil Nadu, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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