the whole thing just felt kind of exhausting
Honestly, the way everything was explained felt overly complicated. I had to ask several times for telephonic support because the instructions were not very clear the first time around. The order of steps in onboarding made sense, but the details were not well communicated. Automatic updates happened and I wasn’t sure what changed or if I needed to do something on my end, which added to my frustration. The invoicing and payment processes also took longer than I expected to fully understand how they worked, despite multiple attempts by support to clarify. Using the dialer and database was fine once I got them set up but the lack of clear, simple explanations at the start made the whole thing a tiring experience instead of straightforward. I felt drained managing everything alongside my regular work because I kept needing to loop back with support. In short, the whole thing just felt kind of exhausting rather than empowering or easy, which I hadn’t hoped for.