The whole thing just felt a bit clunky
Signing up for WFHI’s software and going through the onboarding process felt more complicated than I expected. The invoicing and payment steps, though functional, didn’t feel entirely smooth or intuitive. I found myself needing to refer back multiple times, which wasn’t ideal when I wanted to get started quickly. Over the next few days, while the calling tools and the dialer did work, I occasionally ran into issues that required me to reconsider whether I should reach out for support again. The telephonic assistance was okay when I finally got through, but I wouldn’t say it was prompt or particularly helpful beyond the basics. The database feature was fine, but didn’t offer anything that felt noticeably better than other options I’ve used. Overall, I’m left feeling like the experience was clunky — it got the job done in the end, but I don’t feel confident that next time would be easier or smoother without help.